Reference

Read the Rules Behind Your Account

Every account here runs on written rules you can check before you send a single taka through bKash, Nagad or Rocket: who may hold an account, how we store your data, and how a disputed round gets settled.

Region-dependent accessAdults onlyData handling rulesWallet name matchingbKash, Nagad, Rocket
Jad Baje Read the Rules Behind Your Account
CONTACT PATHS

Reach the Policy Desk at Jad Baje

Policy questions don't sit in the same queue as a stuck deposit. If you want a copy of your data, a correction, or a decision explained, message us with your account mobile number and name the page you're asking about. That one line lets the agent pull the right record instead of asking you to repeat yourself. Chat opens from the same account menu on mobile and desktop, and written threads stay attached to your account so a second agent can carry on from where the first stopped.

Team online

Chat from your account menu

Open the chat panel from the account menu on Android, iOS or desktop, then name the topic first: data request, account closure, terms question. It routes to the right desk faster.

Email for written requests

Send access, correction or closure requests by email from the address on your account. Written trails matter here, so we answer in the same thread and log the reference on your file.

Wallet and payout disputes

If a bKash, Nagad or Rocket payout is queried, share the transaction reference and the wallet number you used. We check both against the account name before anything is adjusted.

DATA HANDLING

See How We Handle Your Data

We collect what the account genuinely needs: your name, mobile number, the wallet you fund with, and the session records that flag a login which isn't you. Cookies keep you signed in and remember lobby settings, and clearing them from your browser won't cost you the account. Verification papers stay stored only for as long as payment and record-keeping rules require, then they come off the file. Every change you ask for comes back to you in writing with a reference.

What we hold on file

Your name, mobile number, the wallet used for deposits, and transaction history. Nothing from your contacts or gallery, and no agent will ever ask for your bKash, Nagad or Rocket PIN.

Cookies and session tracking

Session cookies hold your login while you switch between Dragon Tiger Live Room and the cricket markets. Analytics cookies are separate, and your browser settings let you decline those.

Account security steps

Login uses an OTP sent to your registered mobile number, so a password alone opens nothing. Change that number and we re-verify you before the next withdrawal is released.

How long records stay

Verification and payment records are kept while your account is open, plus the period local financial rules require afterwards. Ask us in writing and we'll confirm what remains.

Ask About Access, Data and Payouts

These are the questions our policy desk actually receives, answered the way an agent would answer them on chat. If your case needs a document check or a wallet trace, we'll say so rather than give you a vague yes. Anything touching eligibility gets checked against local law and eligible regions before verification finishes, and you'll hear the outcome in writing on your account thread.

Access depends on the law where you are and on eligible regions, so it isn't something we can promise for every area. Our desk checks your case before verification completes.

Yes, accounts are for adults only. Age is checked during verification, and any account that fails those checks is closed with the balance handled under the payment rules.

Photo ID matching the account name, plus proof that the bKash, Nagad or Rocket number is yours. Once that pair matches, later payouts to the same wallet skip the step.

Message support from your registered mobile number and say what you need: account details, transaction history or login records. We answer in writing and log the reference on your file.

You can ask us to close it whenever you want. Some payment and verification records stay for the period local rules require, and we'll tell you exactly which ones remain.

The studio running that table or slot does. Evolution, Pragmatic Play and PG Soft publish their own round rules, and we adjust your account wallet to match their ruling.

We revise them when payment rails, providers or local rules shift. The version on this page applies to your account, and material changes are flagged inside the account area.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.