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What You Agree to When You Use Jad Baje

These terms set out the rules between you and Jad Baje — what you can do, what we can do, and what happens when something goes wrong.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredSubject to eligible regionsYour account, your responsibility
Jad Baje What You Agree to When You Use Jad Baje
HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

We take account integrity seriously. Your data is stored securely, access is controlled through your login credentials and OTP verification, and payment records tied to bKash, Nagad, and Rocket transactions are retained in line with our data retention schedule. If you want to know what data we hold on your account, you can submit a data access request through our support team. You can also request corrections to inaccurate account information at any time.

Data Retention We keep account and transaction records for as long as required by our operating policies. Payment data tied to bKash, Nagad, and Rocket is stored securely and not shared with unaffiliated third parties.
Account Security Login is protected by password and OTP verification. If you suspect unauthorised access, contact support immediately so we can freeze the account and review recent activity.
Your Data Rights You have the right to request access to your account data, ask for corrections, or raise a concern about how your information is handled. Submit requests through our support email.
Terms Updates When we revise these terms, we notify you through your registered contact details. You can review the current version on this page at any time before deciding whether to continue using the platform.
CONTACT US DIRECTLY

Reach Our Team About Your Terms Query

If something in these terms is unclear, or you need to raise a concern about your account rights, our support team is here to help. Reach out through the channel that works best for you — we handle terms-related queries alongside payment and account questions.

Live Chat Start a chat session from the Jad Baje site for the fastest response to terms and account questions.
Email Support Send a detailed query to our support email if you need a written record of the exchange or have a complex account concern.
Help Centre Browse the help centre for quick answers on account rules, payment eligibility, and what happens if your region's access status changes.

Common Questions About These Terms

These are the questions we hear most often when someone is reading through their account terms for the first time. If yours is not here, contact our support team directly.

Yes. All payment methods including bKash, Nagad, and Rocket are covered by these terms. Your wallet must be registered in your own name and match your Jad Baje account details.

Access to Jad Baje depends on whether use is permitted under your local law and eligible region rules. If your region becomes restricted, we may limit or close your account in line with these terms.

No. Your account is personal and non-transferable. Sharing credentials or allowing another person to use your account — including using their local wallet for your transactions — breaches these terms.

Submit a data access request through our support email. Include your registered account details and specify what information you need. We will respond in line with our data handling schedule.

Contact support immediately through live chat or email. We can freeze your account, review recent login and transaction activity, and guide you through the steps to secure your credentials.

We notify you through your registered contact details when material changes are made. The current version is always available on this page, so you can check it before continuing to use the platform.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.